Frequently Asked Questions

Contact information

If you have a question which has not been answered on this page, please don’t hesitate to give us a call on 03 5248 2227 or email us on info@themattressrecycler.com.au.

Trading Hours

Monday to Friday 8am – 3pm 

What beds do you collect?

We collect inner spring mattresses and also box bases. We do collect latex mattresses but extra charges incur due to our inability to recycle its components. We do not collect wooden and metal base frames but these items can be accepted at most local transfer stations.

How much does a mattress collection cost?

The collection fee depends on the size, make and number of items you need collecting. Contact us for a quote for your mattress collection.

What if I can’t be at home on a Wednesday?

We ask our clients to leave their mattress in an easily accessible location at the front of their property for our driver to collect. Pre payment can be arranged so no one needs to be home for collection.

What time will my mattress be collected?

Our drivers normally complete collections between 8am to 3pm. As we collect over a large area, we cannot give a specific time but kindly ask for you to leave your mattress somewhere accessible so you don’t need to wait around.

I am elderly and can’t get the mattress outside, can I still get a collection?

Please contact us to arrange help with your collection.

Can I drop my mattress to you?

Currently we do not accept domestic drop offs but our local transfer stations all accept mattresses for a small fee.

I would like a spring set for my garden, do you sell these to the public?

We love for people to reuse and upcycle different components of mattresses. If you require spring sets, wood for kindling, coconut fibre for weed matting or felt, please visit us at our shed and you can take these items free of charge. You need to bring your own vehicle for transport. Our shed is open 8am – 3pm, Monday to Friday.

Have any other questions? Please don’t hesitate to call us.

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